[Resolved]  Redbus — Cancel ticket TR[protected] and refund money

Address:

ibibo Group Pvt. Ltd Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74, Benga

Hi Sir/Madam,

I have booked the ticket from chennai-to-Nagercoil on 14th Jan 2022 and return ticket on Nagercoil to chennai on 17th Jan 2022 in vignesh TATranscars,

Due to emergency reason I tried to cancel the both ticket from chennai-to nagercoil and nagercoil-to-chennai. On 13th Jan 2022,

Chennai-to-Nagercoil bus ticket got cancelled and money got refunded. but when i cancelled the return ticket of amount rupees 1955 on 13th Jan was failed as "Ticket cannot be cancelled and it falls under 100% cancllation charge window" . I tried 5 days before the booking date and raised compaint on 14th Jan and response from them.

Please help us get back the refund money.

Thank u.
Beni