[Resolved] Redbus — Cancellation amount refund.

shanusanju9090

Address:

163 Sardar Patel Nagar, Pali Rajasthan

I booked bus ticket by redbus on 10 jun 2020 by e-mitra (Ticket number (Tin): 75ngqgt9 [pnr[protected]] from pali to jaipur for dated 11 jun 2020 that tckt amount was 420/- rs. And cancelled bus on 11 jun 2020.

But my problem is that still i have not received that refund amount in my e-mitra k[protected] account and in received cancellation mail you mention that i will return that amount within 5 days (For your reference i am forwarding your mail with this mail).

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.

Looking forward for your cooperation and quick response.

Iam pasting the mail which i got from redbus after cancellation.

+1 photos

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Aug 6, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Jun 28, 2020

Updated by shanusanju9090 refund ticket amount 420/-

Verified Support

Jul 03, 2020

Red Bus Customer Care's response Hi,

Greetings from all o[censored]s, here at redBus!

We understand that the bus cancellation would have caused an inconvenience to you and we truly regret it. We have initiated the refund process from our end on 2nd July 2020 and a full refund will be credited back to the payment source in 5 to 7 business days. Kindly wait for refund credit as per the timeline shared. We appreciate your kind patience in this regard.

Thank you,
Team redBus