[Resolved]  Redbus — cancellation money not refunded

Address:Kannur, Kerala, 670611
Website:WWW.REDBUS.IN

Complaint number red bus 5957814... I have booked ticket one month before and cancelled two tickets on the same day. And its not refunded, for few days it showed refund on process but after that it disappeared. My registered mobile number is [protected]. And booking date is on[protected]. Almost one month getting delayed please help me out to credit the amount with same debit card or to get to the wallet.
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Dec 26, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2018
Red Bus Customer Care's response
Dear Nikilraj,

Greetings from redBus !!

Ticket id: TMB[protected]

On checking we see that refund of Rs 1650.00 has been successfully credited back to source account from our end. In case amount is not reflecting in your bank account, kindly contact your relevant bank with below mentioned bank ARN and bank reference number. Bank will assist you further with refund details.

Bank ARN:[protected]
Bank reference number:[protected]
Complaint comments 

Comments

Hi Team,

I have booked ticket from mysore to bcroad on 20 october via phone pay. Amount 750 Rs have been deducted but ticket is not booked.
I have raised a ticket in phone pay and they suggested to contact redbus as they have transferred 750 Rs to redbus.

Transaction Details:
ID:C1810201210472269851932

Ticket no:25883375

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