Redbus — cancellation of bus without prior notification

ashokforgalaxy

from Coimbatore, Tamil Nadu

Address:	Madurai, Tamil Nadu, 625001
Website:	www.redbus.in

I booked a ticket in redbus one month before Diwali (Oct 18 2017) and paid. the night before Diwali they just sent an sms saying bus was cancelled.

Redbus says ticket was not cancelled and jayabharath travels says they cancelled it.

Because of their miscommunication customers are suffering a lot.

do take actions on them

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Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

Red Bus Customer Care's response Dear Ashok,

Greetings from redBus.in!

We sincerely apologize for the hassle you had to go through. We would request you to share the ticket id to us on [protected]@redbus.in along with the complete details on the issue. We shall look into it on top priority.

We request your co-operation.

Regards,
Team redBus.