[Resolved]  Redbus — Cancellation of redBus ticket not refunded

Hello, I have booked the ticket from Bhimavaram to Vizayanagaram- parvathipuram and cancelled the ticket with ticket id TQDM[protected] days ago. The money is not yet refunded to my bank account but received a reference mail from redBus that refund initiated. .
I want my money to be refunded back. How can I get back ?
Why are they not refunding my money back
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Jan 16, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 01, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!
Verified Support
Mar 08, 2022
Red Bus Customer Care's response
Dear Vandana,

Greetings from redBus Team!

Thank you for reaching out regarding your ticket number TQDM43770261.

As we discussed during our phone conversation, thank you for your confirmation of the refund receipt. We believe the concern was addressed with the consent received.

Stay safe, stay healthy!

Your redBuddy
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