[Resolved] Redbus — cancellation refund

Vasudhananjayan

from Lalgudi, Tamil Nadu

Website:

www.redbus.in/bus-tickets

Dear. Vasu d,

Your ticket has been cancelled successfully and we have initiated the process to refund rs 1080 to you.

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (Tin): tmaa49045074
From: chennai
To: tiruchirapalli
Date of journey: 19/09/2018
Travels: ybm travels - day service
Bus type: a/c sleeper (2+1)
Boarding time: 11:00 am
No of seats: 2
Seat number: 25, 26

Best regards,
—
Team redbus

Dear all,
I haven't received any money into my account till date. It's been more than a month now (Complained date: 23rd oct 2018). If you call customer care number [protected] @10:52am on the same day it disconnected without any answer and cost about rs. 4. It happens more than 3 times. It is totally a cheating done by red bus!

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Dec 5, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!!!

We would like to inform you for the ticket id: TMAA49045074 we have initiated the refund on 14th September 2018. Kindly request you to check with your bank with the ARN: IXGAJWPHH8.

Please be rest assured the refund process is complete from the redBus end.

Thank you for contacting redBus.

With regards,
Team redBus.

Oct 27, 2018

Updated by Vasudhananjayan Dear All,
I have inquired my branch in person today about the refund using the given ARN No.: IXGAJWPHH8. The branch has not received any amount. They advised me to lodge the complaint again. The amount has not been parked in any of the branch accounts.
Kindly re-credit the amount as soon as possible. Its been more than 45 days now!.

Vasu