[Resolved]  Redbus — Cancellation ticket amount not refunded

Shreya Hegde13:19I have cancelled my ticket which is scheduled on 07/01/2022 from banglore to haladi. I got message as the amount got credited to Bank account, but I have not received any amount. Please let me know when will the amount reflected in back account
thank you
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Feb 11, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!
Verified Support
Mar 08, 2022
Red Bus Customer Care's response
Dear Shreya,

Greetings from redBus Team!

Thank you for reaching out regarding your ticket number TQDT23257936.

As we discussed during our phone conversation, we are happy to know that you have received the refund amount of Rs.800/- back to source mode of payment.

Stay safe, stay healthy!

Your redBuddy
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