[Resolved] Redbus — cancelled amount was not refunded to my account

Mugunth199

Address:	Chennai, Tamil Nadu
Website:	red bus

SIR,

I Have booked the Red bus for travel from chennai to batlagundu on April 22 2018.but unfortunately the Trip was cancelled by the travells, and they sent the message to me.but still i haven't get the refund amount Rupees, 900 to my account.

i have complaint this issue to red bus too. but still no amount was credited to my account.kindly help me to refund the 900 rupees to me.

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Jun 19, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!!!

We are sorry that the bus was canceled by the bus operator. We have taken your concern with the operator and have shared a strong feedback on this regards. We have also asked him to ensure that such instances never occur in the future. We had initiated the refund on 03/05/2018. We request you to check with your bank if still haven't received your refund. Thank you for contacting redBus. Have a good day.

Thank you for contacting redBus.

Regards,
Team redBus