[Resolved] Redbus — cancelled bus on last movement

Murtaza Lashkery

Address:

1336, Noorani Nagar, Indore, Madhya Pradesh, 452002

Mene redbus se nafees travels ki bus book kari thi (Burhanpur to indore) me bus me beth bhi gaya tha or jab bus ke chalne ka time hua to driver ne a kr mujhse bola ke sirf 2 passengers ke liye hum bus nahi le ja sakte or mujhe ek ghante tk wapas dusri bus dhundni padi jo ek government bus thi or meri trip puri kharab ho gai redbus se kabhi bhi bus book na karaye or nafees travels ki bus to kabhi bhi book na karaye

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Mar 27, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2020

Red Bus Customer Care's response Hi,

Greetings from redBus!

We understand your concern. We understand that the bus cancellation for your journey would have caused an inconvenience to you and we are truly sorry. We’ll work harder to educate our operators to prepare for and avoid such incidents in the future.

The refund was initiated on 18th February 2020 and will reflect within 7 bank working days in the source account. As goodwill, we have also credited Rs.100/- to your redBus wallet for the ticket ID: TP3J42049237 and the same was communicated to you.

Thank you for contacting redBus.

With regards,
Team redBus