[Resolved] Redbus — Cancelled journey amount not refunded.

Manojprabhakaranm KP

from Mumbai, Maharashtra

Address:	Madurai, Tamil Nadu, 625110
Website:	RED Bus

Dear sir,
I have booked a ticket on 05.12.2016 from madurai to chennai through sanjay travels by red bus service but due to tamil nadu ex, cm was dead on 05.12.2016 the journey was cancelled by the travels, also bus service are stopped all over tamil nadu, but am not received the amount back. So i request you to check and refund back my amount immediately.

Thanks for the understanding,

Regards
M. Manoj prabhakaran

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Jan 21, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Red Bus Customer Care's response Hi Manoj,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.