[Resolved]  Redbus — Case ID[protected] [ ref:_00D281KZyA._5001010aIIO:ref ]- TILL DATE AMOUNT RS,2380 NOT REFUNDED AND CREDITED INTO MY ACCOUNT - REG

Please refer my representation through from this mail ID on: 2.12.2020
at 17.27 and in continuation of the refund said to have been is wrong
and no action has been effected from your end and necessary false
intimation details sent by you is appended herewith for careful
perusal and proper action.

I wish to inform that till date as on 12.12.2020 7.30pm the refund
amount of rs.2380 is not refunded or credited into my sb account as
stated in my representation on 3.12.2020 and annoyed.

I am wondering, simply sending automated reply and no response from
your end to refund the amount as it amounts service insufficiency on
your part and I am constrained to seek proper legal remedies in this
regard as a senior citizen, i shall not be dragged into this faulty
administration of your concern.

with regards

K S Ravi Manoharan
[protected]
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Aug 13, 2021
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2020
Red Bus Customer Care's response
Hi Ravi,

Greetings from redBus!

In order to resolve your query, we request you to share the registered mobile number and the email ID to [protected]@redbus.in and we shall look into your concern at the earliest.

Awaiting your response.

Best Regards,
Team redBus
Verified Support
Dec 13, 2020
Red Bus Customer Care's response
Hi Ravi,

Greetings from redBus!

Kindly ignore the previous response, as per the email response received for the case ID[protected] this morning from you, thank you so much for confirming that you have received the refund.

We appreciate your patience and understanding.

Thank you for choosing redBus.

Best regards,
Team redBus
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