[Resolved] Redbus — change seat and cheated by showing luxury bus

rahul bagri

from Mumbai, Maharashtra

Address:

Ajmer, Rajasthan, 305001

I have booked bus ajmer to ahmedabad by red bus.
They heavely charged amount of ac luxury bus but bus was not upto the mark
Even they have changed my seat also without given any prior information and give me last seat.
Driver says you have booked online ticket so you have to adjust, otherwise dropped out my bus and take another one. We can't give you any refund.
At midnight i have no option to say no to him

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Feb 8, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2020

Red Bus Customer Care's response Hi,

Greetings from redBus!

We did check the verbatim details and regret any hassles caused here. We are unable to fetch any booking details from the verbatim shared.
In case the concern persists, please revert via email at '[protected]@redbus.in' with the booking details and we are here to help.

Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Thanks and regards,
Team redBus!