[Resolved] Redbus — charge for two persons and booking for one.
H
Hasmit Parmar
from Mumbai, Maharashtra
Address:
Kangra, Himachal Pradesh
I made a hotel booking using mobile app. Booked for 2 adults, got confirmation of 1 adult instead of 2. Ended up paying extra at the hotel. Customer care wasn't helpful at all. Suggest users to switch to other available better apps. I had paid for two as per displayed rates while booking and first representative i coordinated with ensured on call that i don't have to make any extra payment. But still i will have borne the additional cost now.
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May 13, 2018
Complaint marked as Resolved
Red Bus customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2018
Red Bus Customer Care's response Dear Hasmit Parmar,
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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