[Resolved] Redbus — charging extra fare

[Resolved] Redbus — charging extra fare

D Dominic Virgil from Tiruvannamalai, Tamil Nadu

I booked 2 bus tickets in redbus. After selecting seats i checked the total fare. Then i selected the bank and used the some from my wallet and then entered the credential and then i noticed they charged me rs.4. After booking my ticket, i checked the fare, they took amount from wallet and reduced the amount in bill (For example, if i used rs.84 from wallet and in final bill they showing only rs.80 only but they took rs.84 from me). I reached the support and they didn't give me a proper response. The same thing happened to me during the return ticket also. I have screenshots.. +2 photos Was this information helpful? No (0) Yes (0)
Oct 20, 2019 Complaint marked as Resolved They didn't take any steps to resolve and they automatically closed the ticket Red Bus customer support has been notified about the posted complaint. Oct 20, 2019 Updated by Dominic Virgil Redbus didn't resolve my issue and they marked as resolved Verified Support Oct 21, 2019 Red Bus Customer Care's response Hi Dominic, Greetings from redBus!! We regret the inconvenience caused. Some thing like this should not happen. Kindly share ticket id and your registered email id with us to check and assist you further. Awaiting for your revert. Thank you, Team redBus Verified Support Oct 28, 2019 Red Bus Customer Care's response Hi Dominic, Greetings from redBus!! We regret the inconvenience caused. Some thing like this should not happen. Kindly share ticket id and your registered email id with us at [protected]@redbus.in to check and assist you further. Awaiting for your email. Thank you, Team redBus
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