[Resolved] Redbus — Cheating

Yoganand Boyina

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500019
Website:	www.redbus.in

Hi Redbus, i have expereinced a very bad service from Redbus today when i wanted to cancel my bus tickets i booked through sai dasari travels i wanted to cancel before 12 hr but they denied refund as that particular bus does not have cancellation policy this is cheating. All redbus customer care agents hanged the phone on me and where i would not refer redbus to anyone and would put this on facebook and all social webiste you Guys are cheaters and took my money off, I HATE REDBUS

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Jan 22, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2016

Red Bus Customer Care's response Hi Yoganand,

Greetings from redbus!!

We understand your concern, however once the cancellation policy from the bus operator is expired. We will not be able to cancel the tickets.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.