[Resolved]  Redbus — Cheating redbus.. Money not refunded

Address:Chennai, Tamil Nadu, 600025

I already wrote a complaint in this forum about redbus. The issue was ticket not booked and money debited from the account. It has been two months from July 16 to till now (for Sep 26 Chennai to Kovilpatti) the issue was not rectified. While we approached redbus customer care, they said to wait for seven working days till refund would reach u. After seven days they said (M..fu..k )and insisted that you are money remained in the bank. While we approach bank they said to wait for one week till we identified the problem. And finally from bank side itself, they said we couldn't find any issue with our bank, so kindly approach again redbus. Where is my money gone, who is the culprit.
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Dec 14, 2016
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2016
Red Bus Customer Care's response
Hi Raja,

Greetings from redBus!!

We request you to kindly provide your registered email address and date of transaction so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.
Complaint comments 

Comments

My bus from bangalore to kodaikanal on 16th september was cancelled by the bus operator but my refund is not initiated even after 1.5 months.
I have registered complaint to redbus customer care 5-6 months but no action is taken so far by the customer care people. I want my money back somehow and please help me to get my money back

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