[Resolved]  Redbus — compensation not paid by red bus for cancelled bus

Address:Bangalore, Karnataka, 566029
Website:www.redbus.in

This is a severe critical issue from red bus.. The bus got cancelled just before two hours of departure.. I was waiting with my family to board the bus where there was no shelter for 1 hour.. The transporter name is cauvery travels. Red bus just told that they are refunding my amount.. Such a insensitive way of not understanding the problem.. I was supposed to attend a funeral the next day in my native. I again booked for the next day bus with double the amount. Again i can see the same bus company accepting the booking.. I guess this is a scam done by both red bus and the transporter. I will be lodging a consumer complaint and will get the proper reply from those thugs as i am a lawyer and civil activist myself.

Redbus mticket
Please present this mticket at the time of boarding.
Route: bangalore to belthangady
Ticket no: tm4z44592229
Passenger name: diwakara shetty
Pnr: 53t99ga8
Travels: cauvery travels
Departure: 09:10 pm apr 2, 2018
Seat numbers: a2, a1
Boarding point: btm layout opp
Landmark: bmtc bus stand
Address: bmtc bus stand, near axa building toward jayanagar
Boarding point contact:[protected], [protected], [protected],
Cauvery travels customer care: -

Directions to boarding point:http://s.redbus.com/m0xmjhu

Thanks for using redbus.
Redbus helpline:[protected] t&c apply
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May 5, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
Red Bus Customer Care's response
Hi Akshar,

Greetings from redBus.

Ticket - TM4Z44592229

We're extremely sorry for the inconvenience caused. We've escalated the issue to concern team and will keep you posted with an update at the earliest.

Team redBus.
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