[Resolved]  Redbus — Complain and Refund

Hi,

Kritika this side from Jaipur. My registered number is [protected]. I had booked an AC Sleeper bus from Jaipur to Delhi for yesterday from Redbus. Timing of bus was at 11.55pm but at 10pm i got a call that your bus is cancelled and they asked me to shift in Non Ac bus. I didn’t travelled in that bus they said that i will get my refund in 24hrs/today. But i have just got the message from Redbus to give feedback about how my journey was.
So i just want to know why i m getting such messages from your company when I haven’t completed my journey from that bus. Also when will i get my refund. Requesting you guys to refund ticket money and revert on this mail as soon as possible.