[Resolved] Redbus — complain for bus delay & change in route due to parcels as well as dropping not done on written destination

Milan Prajapati

from Surat, Gujarat

Address:	Ahmedabad, Gujarat, 380019
Website:	www.redbus.in

Date 13-oct-2017, 10:30pm,
Booking in ;mahaveer travels,
Ahmedabad to jodhpur,
Bus no.3869 (Bus name jakhar),

The bus was taken from barmer to balotara for parcels & returned back to barmer & then taken to jodhpur. Bus reached at 9:45am instead of 7:30am. Dropped last at shamikpura instead of written drop at "kalpatru".

Also below all seats as well as in dikki, parcel luggage was filled in all space. There was no space in bus for passenger luggage. Now onward i will never book in mahadev travels

Please do needful. Waiting for your response

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Nov 16, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2017

Red Bus Customer Care's response Dear Milan,

Greetings from redBus.in!

We sincerely apologize for the hassle you had to go through. We would request you to share the ticket id to us on [protected]@redbus.in along with the complete details on the issue. We shall look into it on top priority.

We request your co-operation.

Regards,
Team redBus.