[Resolved]  Redbus — Complain on fellow passenger

Team,
Ticket no - TSCH87136825

I would like to complain on my fellow passenger who disturbed my sleep the whole day by getting into my sleeper seat with her and her kid. She almost occupied half of my seat. I couldnt sleep for whole night. There were times when i woke her up to move to her seat. Still she dint bother to move. I complained this to the bus driver. When i did she instead reverse complained on me that i woke her up 2 times during the night and she couldnt sleep with her son who looks like above 6 or 7 years. This is ridiculous. How can 2 people sleep in one seat and make it uncomfortable for the other person to sleep by occupying my seat also instead. I managed to click few pictures at different times. The yellow mark is my seat line. I expect you to please do something in this case. If you say this is the policy of red bus then i cannot use red bus in future. Thank you very much. I expect you to do something.
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Feb 20, 2024
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2024
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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