Redbus — Complaining about poor facilities

Sandeep Badwal

May 22, 2022

Address:

F2A-1001, GOLFLINKS RESIDENCY, DWARKA SECTOR 18B , NEW DELHI

I have booked my 4 seats from Delhi to Mussoorie for a travel dated 22/05/2022. First of all at the last moment your service provider "India Tours and Travel" changed our booked seat. Bus conditions are pathetic. AC is not working at all, totally ineffective. If bus is mentioned as an AC vehicle then what is the usage of fans inside bus Costumer dealing is very poor. Behaviour of Attendant on bus is very poor. Atleast redbus have to conduct a survey for the service provider for their services and buses quality prior to add such useless service providers in their fleet.

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Comments

Sandeep Badwal

May 22, 2022

In addition to above complaint, i forgot to mention that first the bus was cancelled, then seat schedule is changed. Poor hygiene inside bus. No curtains. Bus deck is not cleaned, rubbish material and sand is observed. Due to size limits, unable to attach more images.