[Resolved]  Redbus — complaining for refund

Booked my bus ticket by redbus on 04 may 2018 (Ticket number (Tin): tm[protected] pnr no :75497812 from ahmedabad to adipur for dated 05 may 2018 that tckt amount was 1473.60/- rs. And cancelled it as bus was cancelled on 05 may.

But my problem is that still i have not received that refund amount in my bank account and in received confirmation on wats up & even received called from red bus mention that i will return that amount within 2-7 bank working days. Even i got confirmation on 7th may. Refund of rs 1473.60 has been successfully processed by redbus. Still same is not credited in my bank a/c.

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.

Looking forward for your cooperation and quick response.
Was this information helpful?
No (0)
Yes (0)
Jun 28, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Red Bus Customer Care's response
Dear Prakash,

Greetings from redBus!

Ticket ID - TM[protected]

As per records, the refund is done from our end on 5th May and we request you to get in touch with your bank with ARN - 74332748126812546212320 for further assistance.

Thank you for contacting us.
Team redBus.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3901
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information