[Resolved]  Redbus — complaint against canara travels

Address:MANGALURUI

Yesterday we booked ticket in canara travells from mangaluru to bangalore. While booking the time shows as 10.35 and even ticket also had same timeing but bus people shifted the bus and sent us bus timeing as 9.45 while we received msg its alredy 9.15 from our place to busstand its take 45mints journy while we recched bus stop they left without a concern. Its very difficult if they do like this for faraway place people to reach busstand. Later they make us to come their own other bus but seat is upper while we booked for lower seat the seat also not in a good condition. And also driver behavior is very roud. So herwith i am saying have to refund the difference amount of lower to upper seat. And have to take nessassary action against of this kind of problem
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Apr 10, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2019
Red Bus Customer Care's response
Dear Dinesh,

Greetings from redBus!

We are sorry to hear about your experience. Trust our relevant team has got in touch with you addressed your complaint.

Please feel free to reach us at [protected]@redbus.in for any help in the future.

Regards,
Team redBus.
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