[Resolved]  Redbus — Complaint against service not according to specifications

Address:

Akola, Maharashtra

I had booked a ticket on redbus.in to travel from Akola to Indore-Journey Date:12/11/2014. The bus was supposed to be an Air conditioned bus. However when I reached boarding point I found the bus was non-Airconditioned and filthy. I called up redbus customer care. They acknowledged their mistake on their part but refused to rectify it. I mailed to [protected]@redbus.in. It promised me relief in 3 days. However I have not received any communication from them since then. It was very important for me to travel to indore, so I boarded the bus. I get motion sick in non-ac buses. That travel affected my health adversely and I could not attend my pre-planned engagements which resulted in economic loss and affected my health. I need to be compensated for the same.