[Resolved] Redbus — Complaint against the Vijay Tour & Travels Behaviour of staff/ badly talk to customer//redBus Ticket - TPBJ26403957

VK Morya

Address:

Dear Red Bus Team,

I am officially or Formely customer of redbus from 2018 to till now in last 2 year i have no problem with red bus services but yesterday 21/10/2020 i have booked 3 ticket to Jalandhar to Hisar for my Father in law, brother in law & Sister in law travel date is 22/10/2020 travel time is 19:50pm from Jalandhar Mota singh market punjab arrival time @ Hisar is 12:50Am 23/10/2020 .
Still bus is not arrived @Jalandhar pickup point mota singh market time is 21:20pm when we call him his behaviour is very rude we have pay payment to red bus why we listen that types of wording from vijay travels staff..

Kindly take action against it or refund late payment charge against this either i will lodge complaint to legal govt. Authority or red bus higher management...

I hope team is understnding my issue.. Kindly share your revert on this on high priority..

Regards
Girver Singh

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Oct 22, 2020

Updated by VK Morya Na

Verified Support

Oct 23, 2020

Red Bus Customer Care's response Hi Morya,

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details on [protected]@redbus.in so that we can work on it.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.