[Resolved]  Redbus — Complaint against ticket booking

Hii sir.
I have one ticket booked for my cusin. From banglore to palakkad. At the time of payment the amount will be debited from my account but the payment has been failed. I am trying several times to contact redbus cutomercare and grievanceofficer but not get any response. I need refund my amount.
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Aug 7, 2021
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
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Hi,

Greetings from redBus!

We apologize for the inconvenience caused. We request you to revert with the registered email ID/ mobile number or share the details at mobile @redbus.in so that we can fetch the details to have a check and share an update.

Thank you for choosing redBus.

With regards,
Team redBus
Sreenivasan parasu's [Complaint's author] reply, Apr 28, 2021
Thank you . I am satisfied for your customer service. I got refund amt.

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