[Resolved]  Redbus — complaint

Yesterday i booked ticket from your site madurai to thrissur and iam traveling with that bus. Bus name was new lucky. That bus service is very worst thats not a bus for passengers that was goods carrier bus the bus employees are changed my seat in three times then why we are choosing for this bus service i didn't get my booking seats and the bus employee behaviour was very rudely so dont add this type bus service in your link. That will be shameless for your site and i never booked ticket from your site if you are not solve this problem and i will shar e my experience with others. I hope u take a strict action against them i remain you bus name was newlucky
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Mar 14, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2019
Red Bus Customer Care's response
Dear Customer,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us for your query.

In order to resolve your query/issue, we request you to please provide the redbus ticket id with us via [protected]@redbus.in for further assistance.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBus
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