[Resolved] Redbus — complaint for inconvenience

Manish Kiroriwal

Address:

Hanumangarh, Rajasthan, 335513

It was a very bad experience for me when i travelled in lal baba bus.
1. The bus corridor was full of luggage. There was no space for walking.
2. The bus was not stopped at any hotel (Dhaba)
3. The bus ac was not working properly.
This was detailed about my travelling.
(Redbus mticket
Route: delhi to hanumangarh
Ticket no: tndq72407175
Passenger: manish (22, male)
Pnr:[protected]
Travels: lal baba travels
Departure: 09:00 pm dec 29, 2019
Seat numbers: s32, s31
Redbus discounted fare: rs.1330.0
Boarding point: shop. No.12 lal baba travels [protected]
Landmark: fatehpuri [protected] [protected]
Address: shop. No.12 lal baba travels fatehpuri [protected] [protected]
Boarding point contact: [protected], [protected] [protected]
Lal baba travels customer care:
Thanks for using redbus
Redbus helpline:[protected] t&c apply) t my travelling.

+2 photos

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Feb 3, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2020

Red Bus Customer Care's response Hi Manish,

Greetings from redBus!

Ticket id - TNDQ72407175

We are sorry to hear that you faced the inconveniences during your journey. We have taken your concern with the operator and ask him to ensure that such instances never occur in the future. We are committed to ensuring a pleasant customer experience and will definitely ask the bus operator to be more careful in future.

You can rate/ review the bus operator based on the experience you had in the link shared to your e-mail id. Thank you for your co-operation.

Thank you for contacting redBus!