On the said date we have booked a ticket in your red bus from Hosur to Chennai on 04.12.2022 at 13.00 Hrs with Ticket No TRCH34918771. We were waiting at Hosur boarding point on time at 13.00 Hrs. We we're waiting at the boarding point for 2 and 1/2 Hours ( upto 3.30 PM) and the due to no lack of communication from red bus or the UST travels we were forced to look for alternative arrangements for our Hosur to Chennai Journey. During our wait more than 2.5 Hours no bus turned up and no information was made available by red bus or UST travels.
After considerable inconvinience and we managed to reach Chennai only at late midnight. Being senior citizens, we went through torcher because of your unfortunate lack of proper bus service.
We request you to refund our ticket amount along with suitable compensation for our discomfort and torture.
In case of your failure to do this, we will be constrained to go to consumer forum and media forum redressal
Dr. V Anandha Moorthy
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