[Resolved] Redbus — complaint on tempo traveller

Parulash

from Agra, Uttar Pradesh

Address:

New Delhi, Delhi, 110075

The red bus is not changing the tempo travel agent ss travel even after repeated complains n staff is troubling us by switching off on down hill n when vehicle is standing at a place.. He is arguing for not going to place which we ask and which are within the 1000 km package. Staff of red bus not supporting in the query by speaking to onwer for his misbehaviour.. N bad service... I had to 10 times in a day call to red bus.. For complains.. Staff has closed my complain without providing resolution.

The red bus staff says they will call back n provide resolution but no one calls back

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Jul 2, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

Red Bus Customer Care's response Dear Parulash,

Greetings from redBus! Thank you for writing to us!

In order to resolve your query, we would need further details from you. I would request you to please share registered email ID, mobile number, TIN at [protected]@redbus.in so that we can have this issue escalated to the relevant department and have it resolved for you.

It has been a pleasure serving you today. Thanks for choosing redBus and have a great day ahead.

Regards,
Team redBus