[Resolved]  Redbus — Complaints on National travels, Bangalore to Hyd

Address:Bangalore

There are multiple complaints on this bus.
1. Bus operator forced me to go another point
2. Reason quoted that traffic, but there is not traffic
3. Bus operator denied to come asper route. He wish to take diversion to another rout.
4. Information has not given earlier, but given when bus delayed to reach point
5. Impolite behaviour from bus operator, responded roodly
6. I initially denied to go to other point as there was raining heavily and I am carrying company's laptop.
7. He said if you want to cancel and need refund asked me to contact Redbus.
8. Any how I have taken risk in the rain and crossed road to catch auto.
9. I have spent again Rs. 300 from my packet
10. I have demanded sorry from his rudeness, but he denied that he asked contact Redbus since bus operator does not responsible for anything, since booking happens at Redbus not with bus operator
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May 23, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2022
Red Bus Customer Care's response
Hi,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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