[Resolved]  Redbus — condition of bus

I am traveling to ahmedabad from indore in hk travel bus.
This bus is completely not a in a condition for passengers movement and can be used for goods carrying vehicle.
This bus is not at all hygienic, seats are in bad condition and same you can check in photos uploaded of seats.
I have paid 600 each per seat for 2 seats and got the bus in this condition inspite of paying so much of amt.
I am not able to breathe properly because of bed smell coming out from seats, curtain and flooring.
In this condition i can lost my or my family's health. Need complete solution on this.
+2 photos
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Mar 1, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2020
Red Bus Customer Care's response
Hi Deepak,

Greetings from redBus!

We regret the inconvenience caused. Request you to share your concern along with your booking details at [protected]@redbus.in
This will help us to address your concern.

Thank you
Team redBus!
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