[Resolved] Redbus — cost take high than any other traveller
P
priyanka trivedi
from Kanpur, Uttar Pradesh
I have booked my bus from Delhi to Dharbanga in knabi bus& travellers near Anand vihar in RS 2600/- but when I got the bus all Traveller are traveling in 1800rs why this cost variation.the service are too bad ac is not working properly .I can't accept this kind of poor service recommend to all don't book ticket from red bus .. I booked the ticket trusting the policy mentioned in red bus app.. But red bus is saying the policy mentioned in app is generic and not applicable for this ticket.. This is a clear case of cheating and fooling customer. Customer book ticket based on the policy shown in app.. I need help in registering a cheating case against red bus.
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Jul 19, 2019
Complaint marked as Resolved
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2019
Red Bus Customer Care's response Dear Customer,
Thank you for reaching out to us! I’m Danny and I have been working on your case.
In order to address your issue, request you to share the following details:
Registered Email ID
Mobile No.
redBus Ticket No.
Once we receive these details, we will work on the resolution.
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