[Resolved]  Redbus — customer pickup...

Address:Davanagere, Karnataka, 577002
Website:Redbus.in

Today..21.10.2017 we booked davangere to mangalore in sri durgamba travels g-down, seat upper7 sleeper, satvik gs, ticket no.[protected] and informed to office 15min early abt our pickup place.. But conductor or driver not stopped the bus at our place nor called to us abt our picking. After we recalling office expiring his departure time, they forced us to send in next bus. Its very bad experience.. Tomaro i will share further journey experience details... Worst service red bus online booking service we experienced. Hats off.
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Nov 28, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2017
Red Bus Customer Care's response
Dear Sathish,

Greetings from redBus.in!

Ticket ID : TKB[protected]

Further to our telephonic conversation, we would like to inform you that the bus operator have apologized for the hassle as the incident happened due to unforeseen reasons and confirmed to ensure such mishaps are not repeated.

We thank you for your valuable time and co-operation.

Regards,
Team redBus!
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