[Resolved] Redbus — delay in pick up and drop.. bus fails in all amenities.. worst bus ever i traveled

siva.mareesan

from Cuddalore, Tamil Nadu

Address:

Chennai, Tamil Nadu

I would like to bring it to your notice that this travels is very worst in all cases.. It fails in quality, punctuality, driver behavior... Its been 13 hours to reach my destination.. It arrives late in my pick up point and the driver keeps on stop at each location to board passenger to fill the empty seats... They even not bothered about for people who are drunken.. They allowed them inside and made them sit near the families.. I would demand an refund for this trip, as i failed to reach my destination on time.. Also it was an worst travel in my life and i lost all my confidence in redbus..

Fyi - i even made a complaint about this travels before i board the bus.. Driver was not even picking my call..

Bus number tn58t1928
Pick up chennai time 2.00 am @ vandalur
Drop madurai time 10.30 am madurai

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Mar 23, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

Red Bus Customer Care's response Dear Customer,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us for your query.

In order to resolve your query/issue, we request you to please provide the redbus ticket id with us via [protected]@redbus.in for further assistance.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redbuddy