[Resolved] Redbus — did not get the refund

Keerthana Sankar

from Savantvadi, Maharashtra

Website:

Redbus.in

I booked tickets for hyderabad from pune through redbus, but they cancelled the bus. We were informed that we will get our reimbursement. We called the travels and checked with them. The travels cancelled our seats and we will get the reimbursement in 3-4 days. It's been more than a month but did not get any refund. They are not responding properly to the calls.
Journey date: 21st dec'19
Ticket no: tnd[protected]
Pune to hyderabad
Chirag travels (Backrest support)- a. C. Sleeper bus
Booked through redbus

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Feb 18, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2019

Red Bus Customer Care's response Dear Keerthana Sankar,

Greetings from redBus!

We are sorry that your bus was canceled by the bus operator. We have initiated the refund of your ticket today back to the payment source. You will receive it within 7 bank working days.

Please feel free to write to [protected]@redbus.in for any help in the future.

Regards,
Team redBus.