[Resolved] Redbus — Didnt get any response from red bus, it has been more than 12 days,

mishrarjun

from Raebareli, Uttar Pradesh

Jul 7, 2022

Address:

Ibibo Group Pvt Ltd. 3rd Floor, Tower B1, Golden Enclave, HAL Old Airport Road, Murgesh Pallya, Bengaluru, Karnataka - 560017.

Booked a ticket of 24 june (23:45) from redbus, and the bus was delayed by 1:15 hrs,
After that delay message.. no further information about bus was provide by either red bus or by the travel operater.. they didnt responded the phone calls. Unfortunately i had to book another ticket from red bus at 2.00AM..
I filed a complaint with red bus next day for the refund of previous ticket, but no refund has yet been made and whenever i call the redbus regarding refund, i just get a reply that you case has been tranfered to seniors, they will call you withing 24 bours..
Its has been more than 12 days.. no resolution given yet..

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Jul 7, 2022

Complaint marked as Resolved

Didnt get any refund, they have been cheating, i need i complaint to be raised again..

Red Bus customer support has been notified about the posted complaint.

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Comments

Red Bus Customer Care

from Bengaluru, Karnataka

Jul 11, 2022

Verified Support

Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.