[Resolved] Redbus — didn't get my refund for redbus ticket cancellation | |
Submit a complaint I booked my bus ticket by redbus on 14 february 2020 (Ticket number (Tin): tp3z99730521 from bangalore to kottayam and tckt amount was 2398/- rs. And cancelled it on 12 th may But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible. Looking forward for your cooperation and quick response. Was this information helpful? | |
Apr 17, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Mar 17, 2020 Red Bus Customer Care's response Hi, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us regarding the refund status for your ticket id TP3Z99730521. The refund for your ticket has been initiated from our end on 10th March to the mode of payment used by you for this transaction. Basis the policy of your bank, the amount should reflect in your account within 5 - 7 business days. Details of the transaction are given below: • PO No. :[protected] • Refunded Amount: Rs. 1199/- • ARN No. or Refund Reference no.: [protected] In case, you do not receive the amount within the designated time period, you can contact your bank to know the status of your refund using the ARN No. or Refund Reference No. given above. A screenshot of the Refund Initiation from our end, has been attached for your reference. I hope this response was satisfactory. For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare. Once again, I thank you for choosing redBus and hope you accept my sincerest apologies. Have a great day! Take Care, Team redBuddy Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.  | |
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