[Resolved]  Redbus — Didn't get refund :- As bus got delayed, I have raised the complaint with redbus as per there suggestion I didn't travelled

Address:	Hyderabad
Website:	Redbus.com

Hi Team,

I have book my ticket from rebus (PNR: 4305985)...
A day prrior I got a message from bus operator that bus is delayed..
Accordingly to my schedule I can't reach my destination on time..
Hence I have immediately called rebus customer support team (case id :[protected]and informed the same and I was also assured that I will get 100 % refund amount into my account as it was bus operator mistake. And insisted me to not to travel...
As I didn't got the amount I have followed up continuesly with rebus support and right now they are denaying to refund my amount..
I Would really appreciate if you could look into this isssue and help me to get a resolution..

Thanks &Regars..