[Resolved] Redbus — Didn't get Support from Customer Service | |||
I have booked the 4 tickets of Atmaram Travels( Global ) from Madgaon to Mumbai for 20th November. When I reached at Mumbai I found that Bus Supporting staff has done some goof-up and lost two of my hadbags. Those bags were containing stuff of almost 10000 Rs. Bus Supporting staff didnt support me. I have launched complaint on Redbus but didn't bothered to contact me or reverted me regarding this. I have contacted this Atmaram Travels( Global ) also but they also wasn't reverted on my query. Was this information helpful? | |||
Jan 1, 2017 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Nov 30, 2016 Red Bus Customer Care's response Hi Bhushan, Greetings from redBus!! We are sorry for the delay in response. Firstly, please accept our sincere apologies for the inconvenience caused. We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority. Feel free to reach us at [protected]@redbus.in for any further assistance. Regards, redBus Team. | |||
 2 Comments | |||
Comments
I applied coupon code and I need to get 300 rs from redbus. But last 2 months redbus support team simpley always saying we intiated our payment you'll get within 48 hours. But today they said they couldn't give me my refund. Redbus is havng one of the worst support team. I never expect this from redbus. Useless support.
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Often facing payment issue.. my account got debited still the amount has not get refunded. kindly refund my amount. rupees 1020/-
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