Jun 24, 2022
Updated by Pradeesh Palatty Ph no:
[protected]
Verified Support
Jun 25, 2022
Red Bus Customer Care's response Hi,
Greetings from redBus Team!
We are checking on your concern and we will get back to you soon with updates.
Please allow us some time.
Thank you
Team redBus!
Verified Support
Jun 30, 2022
Red Bus Customer Care's response Dear Pradeesh,
Greetings from redBus Team!
Thank you for reaching out regarding your ticket numbers TR[protected] and TR[protected].
We regret the delay in processing the refund. As discussed over the call, we have re-initiated the refund back to your source account.
As per the standard banking procedure the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus.
Below are the refund details:
Refunded Amount: Rs.5100.17/- and Rs.4885.13/-
Initiated on: 27th June 2022
Source: Original mode of payment
If you do not receive this amount within the expected time, please reach out to the Bank customer care team using the number mentioned on the back of your card.
Stay safe, stay healthy!
Team redBus
Jul 05, 2022
Updated by Pradeesh Palatty As you agreed i waited till today, the amount not credited, now more than 20 days i am behind this.
Now what is your next step?
You will reinitiate again and i need go wait another 7 days. !!!
Because of your technical fault customer needs to sacrifice there time and money?
You are taking money from us for cancelation and you are saying you will give our money on your convenient time.
Best customer service provided by redbus!!!
Nobody dont go for this bus service where customer treated as begging dog!!!
Jul 11, 2022
Updated by Pradeesh Palatty Not resolved the issue still now..
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