[Resolved] Redbus — Didn't received refund

Ashish_nb

Website:

www.redbus.in

Hi all,
Bus journey was scheduled from Mumbai to kalaburagi on 23/04/2021 but the bus operator had cancelled the bus. Bus operators told me that you will get complete refund since bus was cancelled by us but 10 days have been passed i haven't received the refund l. I've mailed and informed to redbus that I haven't received refund but they weren't bothered to update me.

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Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Comments

Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Hi,

Greetings from redBus!

We apologize for the inconvenience caused. We request you to revert with the ticket ID/registered email ID/ mobile number or share the details at mobile @redbus.in so that we can fetch the details to have a check and share an update.

Thank you for choosing redBus.

With regards,
Team redBus

Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Hi,

Greetings from redBus!

As discussed on the call, we have addressed your concern and have shared all the details via email to your registered email address.

Request you to check the same

Thank you,

Team redBus!

Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.