[Resolved] Redbus — Double payment through redbus app
D
Dhruva Bhaskar
May 12, 2022
May 17, 2022
This thread was updated on May 17, 2022
I had booked a bus in redbus and while paying I chose gpay but it showed error and i used phonepay to pay it now I got the message that amount had been deducted twice.
I reached out to the consumer care but no response from the redbus team
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Jun 17, 2022
Complaint marked as Resolved
Red Bus customer support has been notified about the posted complaint.
Verified Support
May 17, 2022
Red Bus Customer Care's response Hi,
Greetings from redBus!
We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.
You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.
With regards,
Team redBus
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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