[Resolved]  Redbus — driver dropped me anywhere... 15 km far away from my drop location

I booked a bus with a drop location in ludhiana but he took me ahead of my drop location. I told him that you are going wrong route but he said no it's correct. When he realised that he was wrong then he dropped me just out there which was 15 kms from my drop location. I just want the driver to be educated that don't drop any passenger anywhere you want, specially aged people.
Bus no : hr63d3896
Company : zingbus
From gurgaon to amritsar
Staff name : suraj
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Mar 1, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2020
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We regret the inconvenience caused. Trust your concern has been resolved. If you are yet to get the resolution on this issue, we request you to share your concern along with transaction details at [protected]@redbus.in

We will assist you accordingly.

Thank You
Team redBus!
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