[Resolved]  Redbus — drop point mismatch

We booked a bus for agra to delhi through red bus. The driver instead of dropping at akshardam which was our drop point. Dropped in sarai kale khan when the time was night 11.30 pm. We didn't have any metro or auto or bus. We suffered wit ladies and kids to reach hone. Vehicle no 9042, driver name santhosh. We would never prefer red bus for travel. Around 15 people n the bus requested the driver to stop in akshardam. He was so rude and adamant. Pl act on the complaint and acknowledged
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Sep 29, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
Red Bus Customer Care's response
Hi Eashwarmp,

Greetings from redBus!

Something like that shouldn't have happened. We are not able to fetch your ticket details with the shared information. Please write an email to us with the ticket details at [protected]@redbus.in.

Regards,
Team redBus.
Complaint comments 

Comments

V bad service in dropping us at a wrong drop point where no. Mode of transport was available at mid night. All families got stranded because of your poor service

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