[Resolved] Redbus — either pay double or manage with a male passenger in a sleeper | |||
Hi I booked a bus sleeper through red bus in pitambara saroj travels. On the day of travel, when complete payment has been mde, the bus operator called saying, either pay double for 2 sleepers or he will adjust a male passenger in the sleeper and he will not get his sleeper unoccupied. This is no where in their terms and conditions. Also, while booking, i had put in all details including sex-female. While contacting with red bus, the supervisor there couldn't guarantee that he could get me the refund. I was left with no refund, no ticket in any safe bus, with a ticket in a bus where the operator has already warned me about being clubbed with a male in a sleeper. No options left but to get harassed or pay extra. Was this information helpful? | |||
Jun 9, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support May 08, 2019 Red Bus Customer Care's response Hi, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us for your query. In order to resolve your query/issue, we request you to please provide the redbus ticket id or registered email id with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out. Once we receive these details, we will work on the resolution. Once again, I thank you for choosing redBus. Have a great day! Look forward to your response. With thanks, Team redBuddy | |||
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