[Resolved] Redbus — essar bus ticket cancellation

Nagusimi

from Coimbatore, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

I booked a ticket tho redbus to travel by essar from coimbatore to karaikudi for two tickets (Ticket number tmch27437580 dt 24th nov 2018. But we both were not able to travel. At the same time we could not able to get our money for refund the amount.

We approached red bus / essar travel office but no body is listening to our grievances and finally i lost the total my entire amount of rs.770/-

I felt very bad about the redbus service and essar travel service also worst.

My money 770 finally i lost from my pocket. Further booking tho redbus i have to think and it is better dont do the same and i inform to all my friends and relative.

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Dec 28, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

Red Bus Customer Care's response Dear Nagappan,

Greetings from redBus.in!

Ticket ID : TMCH27437580

We would like to inform you that the bus operators cancellation policy for the above ticket had expired and hence the ticket could not be cancelled. The cancellation policies are displayed at the time of seat selection/before check out as the customers can make an informed decision while booking.

We request your co-operation in this regard.

Thanks,
Team redBus.