[Resolved] Redbus — Excess cash withdrawn and no initiatve to give feedback

Gourav Kankariya

from Mumbai, Maharashtra

Address:	400013
Website:	ConsumerComplaint

I have booked bus ticket via redbus app, it stated your ticket booking process failed. After some time i booked againa nd this time i got my ticket. After a while, i received a msg stating your ticket has been booked twice. (The one which earlier failed). I have called up customer care, there is no response and no initiative as well. Awaiting refund

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Dec 28, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Red Bus Customer Care's response Hi Gourav,

Greetings from redbus!!

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.