[Resolved] Redbus — extra money asked by the bus driver

UNBOXING POETRY

from Mumbai, Maharashtra

Address:

110047

I had booked a single seat and was traveling with my wife but the driver of the bus asked me for extra charge of rupee 500 for which i didn't got any bill also.
Kindly look over this issue and try to solve it.
Yours truly
Dilip singh

Bus details
Plz note your bus no. Rj27 pc 0090, driver name delhi na 0090 kaan singh, driver no.[protected], pickup man:pawan, pickup man no.[protected]. Plz reach before 15 min from your journey time 09:15 p. M

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Feb 9, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2020

Red Bus Customer Care's response Hi,

Greetings from redBus!

We did check your complaint details and please be informed that we will not be liable for any offline deal made with the driver or bus operator. You are requested to book the tickets before making the journey and proceed accordingly.

Hope this clarifies!

Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Thanks and regards,
Team redBus!