[Resolved] Redbus — failed transaction refund

jel1

from Dehra Dun, Uttarakhand

Website:

REDBUS

I booked the ticket (Bus) for 6 people from agra to delhi on 26 oct 2019. But the transaction failed and the amount of rs.2910.00 was debited from my account. It is already 7 days but i have not recieved the refund

So please resolve this issue at the earliest.

Transaction id-[protected]
Reference id-[protected]
Refund amount-2910.
Transaction date[protected].

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Dec 22, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Red Bus Customer Care's response Hi,

Greetings from redBus!!

We regret the inconvenience caused. On checking we see that refund of Rs 2910 has been successfully credited back to payment source on 26th October 2019. In case refund is not reflecting in your account, kindly contact relevant bank with ARN :[protected] for more details on refund.

Thank you,
Team redBus