Redbus — failed transaction refund

 
1 Review
India
 jel1 on Nov 2, 2019
I booked the ticket (Bus) for 6 people from agra to delhi on 26 oct 2019. But the transaction failed and the amount of rs.2910.00 was debited from my account. It is already 7 days but i have not recieved the refund

So please resolve this issue at the earliest.

Transaction id-[protected]
Reference id-[protected]
Refund amount-2910.
Transaction date[protected].

failed transaction refund

Complaint Status


[Nov 02, 2019] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response, Nov 17, 2019
Hi,

Greetings from redBus!!

We regret the inconvenience caused. On checking we see that refund of Rs 2910 has been successfully credited back to payment source on 26th October 2019. In case refund is not reflecting in your account, kindly contact relevant bank with ARN :[protected] for more details on refund.

Thank you,
Team redBus
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    61%
    Complaints
    2395
    Pending
    35
    Resolved
    1450
    location
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    Redbus - failed transaction refund